Version 1.0Effective 16 October 2026.
On this page · 4 sections
01
About these terms
These terms govern access to Livora websites, apps and authenticated workspaces operated by Livora Enterprise Limited, company registration number 120251036284, Plot 12, Lumwana Street, Kalumbila, Solwezi, North-Western Province, Zambia. Email: support@livoragroup.cc. You must be at least 18 and able to enter the relevant agreement. Merely visiting a page, receiving a delivery or reading a privacy notice does not accept a commercial agreement.
02
Accounts and organisations
Keep credentials private and information accurate. Business accounts must use named users with role-based access; shared passwords are not permitted. Authority to create a request does not automatically include authority to accept credit, contracts or organisation-wide terms.
03
Marketplace and delivery roles
The named seller or service provider supplies a marketplace item unless an order expressly identifies Livora as supplier. Livora-managed delivery is a separate service. Before acceptance, the screen must identify the supplier, price or quotation status, delivery terms and any amount due.
04
Safe and lawful use
Do not misuse accounts, impersonate others, manipulate evidence, interfere with the platform or use Livora for unlawful goods, fraud or abuse. We may proportionately restrict access while investigating a safety, security or legal concern and will provide a review route where lawful and safe.
Related policies
Questions about this policy?
Contact Livora and include the relevant account, order or delivery reference when available.